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The kinds of logistics

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Fifteen named branches of the trade, and which of them a Malaysian forwarder actually runs.

The map

One word covering fifteen different jobs

“Logistics” is used for everything from a courier van to a naval supply chain, which makes it almost useless as a description of what a company does. The trade divides itself into named branches, and knowing the names is how you tell whether a supplier does the thing you actually need.

Below are the fifteen you will meet, and then the honest part: which of them NL runs, and which are simply other people’s work.

Where we sit

The ones NL actually runs

and the ones we do not

A list of fifteen is only useful if somebody says which ones they do. These are ours, matched to the service lines on this site.

What we run

Six of the fifteen

Freight

Sea, land and air, FCL and LCL, on the lanes we run regularly.

International

Cross-border movement, clearance and documentation — licence PF0247.

Warehouse

Storage, handling and inventory across our own facilities.

Inbound and outbound

Haulage in from suppliers and out to customers.

Project

Oversized and heavy lifts, and event cargo with a fixed date.

Last-mile

Through M-hantaQ, the group’s own delivery product.

Best for

Each of these has a service page on this site with the detail behind it.

What we do not

The rest of the list

Cold chain

We are JAKIM halal certified for logistics; temperature-controlled carriage is a separate capability.

E-commerce fulfilment

Order-level pick and pack is a different operation from freight.

Reverse logistics

Returns and recycling programmes are not a line we run.

4PL

We manage our own shipments rather than other providers’.

Military and humanitarian

Specialist fields with their own contracting and clearances.

Best for

Saying so is more useful than a list that implies everything.

The fifteen

How the trade divides itself up

These overlap. A single shipment can be international, freight, warehouse and last-mile logistics in turn.

01  Inbound

Movement of raw materials and components from suppliers into manufacturing facilities.

02  Outbound

Delivery of finished goods from warehouses or distribution centres onward to customers.

03  Reverse

Returns, repairs, recycling and the safe disposal of products and packaging.

04  Third-party (3PL)

Outsourced logistics — transport, warehousing and distribution handled by a third party.

05  Fourth-party (4PL)

End-to-end supply chain management, coordinating 3PLs and other service providers.

06  E-commerce

Fulfilment, packing, shipping and returns for online orders.

07  Cold chain

Temperature-controlled storage and transport of perishables — food, pharmaceuticals, vaccines.

08  Freight

Planning and management of cargo moving by sea, air, road or rail.

09  International

Cross-border transport, customs clearance, documentation and global supply chain management.

10  Warehouse

Storage, handling, inventory management and internal movement within a warehouse.

11  Last-mile

Final delivery from a distribution hub to the customer’s door — the most watched mile.

12  Project

Specialised transport and handling of oversized, heavy or complex equipment.

13  Green

Environmentally sustainable practices to cut emissions and waste and conserve resources.

14  Military

Supply chain and logistics support for defence operations and strategic missions.

15  Humanitarian

Movement and distribution of relief supplies during disasters and emergencies.

Before you book

Why the categories matter when you are buying

The question behind the label

Which branch does this supplier actually operate, and which do they subcontract?

Most shipments cross several of these branches, and a supplier who runs one and subcontracts the rest is not wrong — but you should know which is which before something goes wrong. Ask which parts are theirs, which are bought in, and who answers the phone when a container is stuck. The right strategy lowers cost and builds a supply chain that survives a bad week; the wrong one just moves the risk somewhere you cannot see it.

The kinds of logistics — the one-page version

The whole guide on a single sheet, sized for WhatsApp and for A4. Ours to give away.

Where this applies

The lines this touches

The ten lines NL runs, in detail.

The branch most of this site is about.

Storage, handling and inventory.

Want to know whether your shipment is a job we actually do?